Quick Facts:
- Vehicles: 328,381
- Models: 2022-2023 Grand Cherokee, 2021-2023 Grand Cherokee L, 2022-2023 Grand Cherokee 4xe
- Defect: Rear coil spring sits out of position and detaches while driving
- Warning signs: None, per the federal filing
- Part replaced: Both rear coil spring lower isolators, part 68668244AA
- VIN lookup opens: September 9, 2026. A blank result before then means nothing
- Owner letters: September 29, 2026, interim only. Remedy date unscheduled
- Not included: Vehicles with Quadra-Lift air suspension, sales code SER
- Cost to owner: None, parts and labor covered
- Campaign numbers: NHTSA 26V562000, Chrysler 89D
 9 min read
In This Article
- What the Jeep Grand Cherokee Coil Spring Recall Covers
- Recall 26V562 at a Glance
- How the Jeep Grand Cherokee Coil Spring Recall Reached a Third Attempt
- How the Rear Spring Sits, and How It Comes Loose
- What Grand Cherokee Owners Should Do Now
- What the Open Federal Investigation Into Jeep Rear Springs Means
- Final Verdict
- Frequently Asked Questions
What the Jeep Grand Cherokee Coil Spring Recall Covers
The federal filing behind the Jeep Grand Cherokee coil spring recall lists the warning a driver would notice as: None. Chrysler is recalling 328,381 SUVs over a rear coil spring which sits out of position and, in the filing’s words, possibly detaches while driving. However, regulators issued no do-not-drive order, and the company has logged zero accidents and zero injuries in three years of field data.
Three vehicle lines fall inside the population. Specifically, the Grand Cherokee L recall reaches back to 2021 builds. The two-row Grand Cherokee starts with the 2022 model year. Meanwhile, the Grand Cherokee 4xe recall names the plug-in hybrid as its own vehicle line for the first time. Owners of air-suspension trucks skip this one entirely, because the dealer notice excludes anything built with the Quadra-Lift system, sales code SER.
Two details separate this campaign from an ordinary recall. First, it replaces two earlier campaigns for the identical defect, so SUVs already repaired twice return a third time. Second, the remedy is not ready. Interim letters mail from September 29, 2026, with a second round once parts exist.
The odds of a given SUV carrying the fault look small on paper. Chrysler estimates 0.1 percent of the population, or roughly 328 vehicles. Even so, the same filing reports 406 warranty claims since July 2023 across every market. Chrysler never reconciles the two figures.
Recall 26V562 at a Glance
| Detail | Value |
|---|---|
| NHTSA campaign | 26V562000 (Chrysler 89D), filed September 1, 2026 |
| Grand Cherokee, two-row | 97,477 units, built May 17, 2021 to May 31, 2023 |
| Grand Cherokee L, three-row | 215,433 units, built December 5, 2020 to May 31, 2023 |
| Grand Cherokee 4xe | 15,471 units, built August 4, 2021 to May 31, 2023 |
| Defect wording | “An incorrectly installed rear coil spring may come out of position and, possibly, detach from the vehicle while driving” |
| Stated safety risk | A road hazard to other drivers, with a crash risk and no prior warning |
| Remedy | Replace both rear coil spring lower isolators, part 68668244AA, supplied by Airboss |
| Chrysler’s framing | “Not related to a part defect but rather an assembly or repair issue” |
| Field data, August 6, 2026 | 406 warranty claims, 29 customer assistance records, zero accidents, zero injuries |
| Do-not-drive order | No. No park-outside order either |
| Root cause published | None. The cause field sits blank on all three filings |
Read the field data row again, because it frames the risk honestly. Zero crashes and zero injuries across three years puts this below a fire or brake recall in urgency. Instead, the concern is a low-probability failure with an ugly worst case: a spring bouncing down a highway lane behind you.
Because Chrysler has not identified which SUVs carry the fault, some owners will want to look for themselves. The rear spring seat is visible from underneath, and the pass/fail spec dealers use appears in the section on how the spring sits.
What you need to look at the spring yourself
How the Jeep Grand Cherokee Coil Spring Recall Reached a Third Attempt
Chrysler first recalled these SUVs in June 2023 under campaign 23V413, internally 64A. The first attempt covered 331,401 vehicles, with 13 percent estimated to carry the defect. Dealers inspected each rear spring, then replaced the lower isolator only when the inspection failed. The public database lists 305,282 for the same campaign, one of several count discrepancies in the paper trail.
Federal complaints kept arriving afterward. On September 30, 2025, NHTSA sent Chrysler a pre-investigation request citing 20 complaints of springs detaching after the 64A repair. Chrysler answered two weeks later, adding 70 similar claims from its own records. Consequently, the company opened an internal investigation in November 2025, then issued a second recall, 26V051 or 20D, in January 2026.
The second campaign narrowed the net to 80,620 vehicles, targeting only trucks physically repaired under 64A or never brought in at all. SUVs inspected and cleared under the first recall were left alone. Seven months later, the population is back to 328,381, within 1 percent of the original 2023 figure. The Grand Cherokee L recall alone accounts for roughly two thirds of it.
The 2023 and January 2026 Repair Procedures Were Nearly Identical
Comparing the two dealer service bulletins shows how little changed between attempt one and attempt two. Both instruct technicians to measure the gap between the coil end and the isolator spring stop. A gap of 10 mm or less passes, and anything larger fails. Each version also has the technician check whether the coil rides up on the isolator center pilot. In both cases, technicians lower the entire rear suspension crossmember rather than dropping the compression link.
Only two things moved. The lower isolator part number changed from 68375896AC to 68668244AA. Chrysler also cut the flat-rate labor time. A single-side repair dropped from 3.0 hours to 2.6, and a two-side repair from 3.5 to 2.8. Toyota owners watched a similar sequence unfold with a defect needing three separate campaigns to contain.
Two facts sit uncomfortably together. The isolator installed as the second fix, 68668244AA, is now the component involved in the third recall. Meanwhile campaign 89D abandons the inspection gate entirely, replacing both isolators on every vehicle regardless of what a technician sees on the hoist. Chrysler has not said whether the new part is redesigned or renumbered, and the cause field sits blank on all three filings.
How the Rear Spring Sits, and How It Comes Loose
No root cause has been published, and the federal investigation is still looking for one. Assembly geometry below comes from the dealer service procedure. However, the reasoning about how a misplaced spring escapes is ours, drawn from those specifications rather than from any Chrysler explanation.
The WL-generation Grand Cherokee uses a standalone rear coil spring, separate from the shock absorber. Nothing bolts the spring in place. Suspension preload alone holds it, the same arrangement covered in our guide to Jeep coil spring lift options.
At the bottom, the spring rests on a rubber lower isolator pressed onto the rear suspension compression link. The lower isolator carries a raised center pilot and a spring stop. Correct assembly puts the coil end against the stop with a gap of 10 mm or less and keeps the coil off the center pilot. At the top, an upper isolator seats flush against a welded pilot feature in the body.
Move any of those three contact points, and the spring loses its captured position. When the suspension fully extends, a misplaced spring gains room to walk off its perch. For example, a crest with one wheel unloaded opens the gap. So does a hard rebound out of a rutted section. No fastener stops the spring from leaving.
Chrysler treats the repair as delicate work. The procedure requires two technicians, new crossmember bolts torqued to 180 Nm (133 lb-ft), a new shock clevis nut, and a four-wheel alignment. Beyond those steps, the bulletin bans shortcuts and demands a final inspection recheck.
What Grand Cherokee Owners Should Do Now
VIN lookup opens September 9, 2026. Before then, a check at the federal recall site returns nothing for this campaign, and a blank result means nothing. Wait until the ninth, and then run the number at the NHTSA recall lookup or through recalls.mopar.com.
Interim letters mail between September 29 and October 7, 2026. They confirm the vehicle is affected and explain the wait. Remedy letters follow at an unknown date. Chrysler left the remedy notification field blank on the federal filing. Meanwhile, dealers were told to expect a third-quarter 2026 launch.
One thing is worth asking for while you wait. The earlier campaigns published a pass/fail spec, so a service adviser has something concrete to look for. Specifically, a gap over 10 mm at the spring stop, or a coil riding the isolator center pilot. Requesting the visual check at your next oil change costs nothing, although no dealer is obligated to perform it before the remedy launches.
Who Pays, and What Happens If Parts Run Short
Three practical points cover the money side. First, the repair costs nothing, parts and labor included. Federal law keeps the free remedy available for 15 years from first sale, well beyond any 2021 through 2023 build. Second, owners who already paid out of pocket for a rear spring repair file for reimbursement at fcarecallreimbursement.com, with payment inside 60 days of verification. Third, previous repairs under 64A or 20D exempt nobody, because this campaign explicitly replaces both.
Expect a parts squeeze. Replacing both isolators on every vehicle means roughly 657,000 parts against a supply chain built for as-needed ordering. Owners already told regulators about waiting on unavailable parts during the original 23V413 repair. If a dealer stalls, the FCA Recall Assistance Center takes calls at 1-800-853-1403.
Chrysler has not set a repair date, published a root cause, or closed the NHTSA investigation, so a dash cam keeps its own timestamped record for an insurance claim, a reimbursement request, or a complaint filed with the agency.
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Shopping used adds one more step. An open recall follows the VIN, not the seller. Therefore, check any 2021 through 2023 Grand Cherokee against the federal database before money changes hands. Our buying a used 4×4 checklist covers the rest of the pre-purchase inspection.
What the Open Federal Investigation Into Jeep Rear Springs Means
NHTSA opened Recall Query RQ25005, titled “Recall 23V-413 Post Remedy Failures,” on December 11, 2025. Investigators set out to assess whether the 2023 remedy worked, and to identify the root cause of post-repair detachments. The query covers all 331,401 vehicles from the original campaign.
As of early September 2026, the query remains open, with no closing date and no closing summary on file. In practice, regulators have not signed off on the second recall, and the third campaign arrives while the file is still active. A recall query of this type ends one of three ways. The agency closes it satisfied, forces a broader remedy, or escalates into a formal engineering analysis.
Chrysler’s own numbers explain the pressure. Warranty claims climbed from 284 in the January 2026 filing to 406 by August 6, 2026, so 122 landed in seven months. Meanwhile, customer assistance records rose from 20 to 29. The volume stays small against 328,381 vehicles, although regulators watch the direction, not the size.
Final Verdict
For owners, this Grand Cherokee suspension recall lands as an inconvenience rather than an emergency. Neither a do-not-drive order nor a park-outside order applies, and Chrysler reports zero accidents and zero injuries worldwide. Keep driving the SUV, watch for the letter, and book the appointment when parts land.
The trade-off sits in the timeline. Owners face a wait of unknown length between the September 29 interim letter and a remedy Chrysler has not scheduled. Anyone holding a vehicle with a known open defect and no repair date has a legitimate complaint. Owners already through two dealer visits for the same spring have the strongest case.
On value, the campaign costs nothing directly. Indirectly, a third recall on one component reads badly on a vehicle history report. Buyers of 2021 through 2023 builds gain leverage, and sellers gain a reason to hold the truck until the remedy exists. Our look at how Jeep reliability scores against a direct rival fills in the wider quality picture.
Anyone shopping the nameplate fresh has a cleaner path. Grand Cherokees built after the spring 2023 cutoff fall outside all three campaigns, as do air-suspension trucks of any year. Buyers who want the three-row layout without this history should check the build date on the door jamb, since a June 2023 truck is already clear.
Frequently Asked Questions
Which Jeep Grand Cherokee model years are affected by the coil spring recall?
The recall covers the 2022 and 2023 Grand Cherokee, the 2021 through 2023 Grand Cherokee L, and the 2022 and 2023 Grand Cherokee 4xe. Production opens on December 5, 2020, and closes with the final build date listed in the table above.
Is it safe to drive my Jeep Grand Cherokee during recall 26V562?
Regulators issued no do-not-drive order and no park-outside order for this campaign. Chrysler estimates 0.1 percent of the population carries the defect and reports zero accidents and zero injuries as of August 6, 2026. The filing does note there is no warning a driver would detect beforehand.
Does the recall still apply if my Jeep was repaired under recall 23V413 or 26V051?
Yes. Campaign 89D replaces both earlier campaigns, and vehicles repaired under either one still need the new remedy. Chrysler now replaces both lower isolators on every affected vehicle instead of inspecting first and repairing only failures.
Are Grand Cherokees with air suspension included in the Grand Cherokee suspension recall?
No. Only vehicles built with coil-spring rear suspension qualify, and the dealer notice excludes sales code SER, the Quadra-Lift air system. Check the window sticker or build sheet for the code before assuming a higher trim is affected.
Is the Grand Cherokee 4xe recall separate from the main campaign?
No. The plug-in hybrid sits inside campaign 89D as its own vehicle line, accounting for 15,471 of the 328,381 total. Notably, the January 2026 campaign left the 4xe out entirely, so hybrid owners cleared in January are back in scope.